Product Theater Sessions

As the live events industry increasingly embraces digital trends, there’s a need for new products and solutions developed with both fans and your box office staff in mind. During the INTIX Expo, we’ll dive into the essentials and showcase key solutions the modern box office should be thinking about every day as well as the benefits of adopting our industry-leading technology at your venue.

5 Steps to Digital Ticketing Success

Wednesday, January 22
4:00 pm – 4:15 pm

Presenters: Nicole Preston & Dorothy Abrams

How Digital Ticketing Helps Increase Sales & Your Season Ticket Base

Wednesday, January 22
5:00 pm – 5:15 pm

Presenter: Nicole Preston

The Power of the Verified Ticket: Getting Real Fans In

Thursday, January 23
12:30 pm – 12:45 pm

Presenters: Tara Tielmann & Dorothy Abrams

6 Benefits to Modernizing Your Box Office

Thursday, January 23
1:30 pm – 1:45 pm

Presenter: Bobby Khaleghian


Product Demos

We will be showcasing Ticketmaster products, tools and best practices at INTIX. Demo Sessions are fifteen minutes each and offered during exhibition hours. (Make sure to register in advance as space will be limited.)

INTIX Exhibition Hours
Tuesday, January 21, 5:30 pm – 7:30 pm
Wednesday, January 22, 3:30 pm – 5:30 pm
Thursday, January 23, 12:00 pm – 2:00 pm
Room: Grand Ballroom

Account Manager

Account Manager gives you all the tools you need to give your season ticket holders a modern ticket management experience. This fully customizable, mobile responsive and self-service platform provides your multi-event ticket holders with the opportunity and flexibility to view, sell and transfer tickets, pay invoices and stay engaged with relevant content.


Ticketmaster Presence® is a next-generation digital ticketing and venue access control system that revolutionizes day-to-day operations while unlocking fan intelligence. Since its inception, Presence has streamlined countless back-office operations while also providing real-time insights that allow you to better understand and engage your fans.

TM1 Events

TM1 Events is a live event creation and inventory management solution. Create custom floors, manage multiple inventory types, build offers, scale the house, make basic pricing changes and publish to Ticketmaster.com in one intuitive workflow. Collaboration and natural language assistance through the process helps boost efficiency and removes inefficient back and forth between the box office and outside stakeholders.